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Consumer Tips

Help to Policyholders Impacted by Hurricane Laura

Resources are available to MetLife Auto and Home policyholders who have been impacted by Hurricane Laura in Texas, Louisiana, and Mississippi.

Help to Policyholders Impacted by Hurricane Laura


MetLife Auto & Home’s claim organization stands ready to assist their customers impacted by Hurricane Laura, in Texas, Louisiana, and Mississippi.

Resources Available

MetLife’s National Catastrophe Response Team is ready to handle any incoming claims, and their claim personnel are prepared to:

  • Help customers secure shelter, as needed.
  • Guide customers through temporary repairs.
  • Issue advances for immediate expenses using debit cards and electronic fund transfers.
  • Promptly compensate customers for any damage to property.

Filing a Property Claim

If you need to file a property claim:

  • Phone: 800-854-6011
  • Fax: 866-743-1546
  • Email: MET_CAT@metlife.com

Filing a Flood Claim

If you need to file a flood claim:

Tips for Staying Safe

These are other resources that can help you stay safe! Please share these links with your family and friends:


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MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates, Warwick, RI.

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